El mejor de gracias el servicio de primera gracias Austin gracias arron.el servicio todo limpio.gracias por todo

I dropped off my car for a checkup on March 7th, 2024, at 10 am. However, I didn't receive any updates regarding the status of my car. When I called at around 4:30 pm, I was told to ride with a technician the next day to explain the sound the car was making. The next day, I waited for an hour in the lobby only to find that someone had been looking for me. Unfortunately, my car still sounds like there is something wrong with the motor.

Excellent customer service from Bryan! He helped me find the right car and made the deal work!

I’ve been in US for a bit over 16 years now, and was never expecting to get a service near close to the horrible experience this people provided. I was kicked around and passed like a ball for a month. Every time I went there the service manager was either at lunch or on vacation. They sold me a warranty, and when car needed the repair they canceled. Those people are nothing but crooks. There is no honor in the way they do business. I felt racially profiled at all the time. I just want to tell all of em that when someone speak with accent does not make him mentally challenged, it makes him a foreigner. Foreigner is a person who comes from another country, and if you guys are not comfortable serving foreigners just post so on your doors and save humiliation to people. Absolutely horrible experience. Car was with them for a month!!!!!! Also on one of the phone calls I asked to be connected to manager and they refused!!!! Straight up ridiculous!!! Worst experience ever.

I was treated with with best in class service by Robert, David and Blane. Supper professional and helped get my 2021 Maxima with all the options I wanted at the right price, thank you so much!

I came in for a simple oil change. One month and three visits later, my little car sounds like the engine has fallen out. Sad

Great experience up to a point! 10 days after car deal was made I found out dealership had not paid off my trade in to Nissan Motors and this resulted in an additional payment being deducted from my bank account. After contacting general manager Scott Hayes, I was assured that he would resolve this issue and get my additional payment back to me. After two more weeks still no payment and was told after second phone call to Mr. Hayes that he couldn’t help me as it was my problem for not stopping payment withdrawal. Really! I guess it’s dealerships like this that give the car buying experience such a bad name and leaves such a bad feeling towards people such as this general manager. Way to go Bob Moore Auto Group!!!

I came in and had a few options, and Adrian LISTENED to me and help me get the perfect car for me and was patient, well educated on all models, features, etc. He knew what he was talking about, he did not have to ask someone else any questions that I had. Then when I made my decision, Kaley Guerra was the person to help me with financing, she was just as awesome and knowledgeable on what was best for me. When I was finished, I had a better car, better payment and overall better deal!!! I have bought ALOT of cars in my life time, and honestly this was the BEST experience I have had. Thank you Bob Moore Nissan!! These two made my experience perfect!!!

Great place to take your Nissan !! I Always feel I can trust them to not recommend a service I don’t need. Text reminders are good too.

The service team is always awesome! We always appreciate their efforts. We will continue to buy new cars from Bob Moore in Norman due to the service dept.

The service area is always great and honest with me I will be returning in the future for more service work on my versa thanks.

I have been going to Nissan for a really long time now. Every time i go in, i’m greeted kindly and with professionalism. They help me out a lot.

The service department, Aaron was very helpful in helping me work with Nissan Corporation to repair the transmission on my Murano. Thank you Aaron!! Also, part of the labor cost was reduced on another repair during the same visit.

The Bob Moore personnel are always accommodating, timely and very nice every time I come for my service check on my car and check out!

We have had our Nissans serviced at Bob Moore for 7 years and Anthony is the reason we keep coming back. He's the reason I continue to purchase Nissans (our 3rd) and he is a huge asset to the company.

The sales personal were really nice. We were very pleased with our purchase. Love our new car. They even mailed an owners manual to us.

Service from Aaron was great. I would like to know something. I had taken my Murano in at the dealership in Lincoln Nebraska and they fixed my tire and washed my vehicle for me as well in which I truly appreciated. Now when I took my vehicles in to service at Bob Moore I guess I assumed they would was my dirty vehicle especially since the appeared to be slow. I would like to know is if what the dealership Dillion dealership was just a nice jester when they washed my vehicle.

I may be the only owner of a Nissan Leaf. Haven't seen another on the road. Found it and excellent service at Bob Moore!

It was a great visit, as usual with Bob Moore Nissan. Aaron Wall was courteous, support and straightforward. The repair was assessed and performed in a timely manner. Great social distancing in place, as well.

This was by far the best car buying experience I’ve ever had. Adrian knew exactly what he was doing. It didn’t feel like I was buying a car. It felt more like I was talking to a friend

It would be nice if you have coupons that could automatically be applied without having to tell the advisor about them. Thank you for your time.

Took it in because the alignment was out and he did not center the steering wheel before he did the alignment and now the wheel is tuned to the right when going straight

First oil change for my truck. When I scheduled the appointment I thought it would be about a week or more to get in. They could have gotten to it the same day I called, I just couldn’t do that day. I picked my own day and appointment time. The oil change was quicker than I thought it would be. Plus, the inspection they did was awesome. Thanks.

Bob Moore Nissan and their Service is why I have continued to purchase Nissans from Bob Moore/Jackie Pemberton, etc. I think the number of Nissans personally purchased is at 22/23 vehicles over the last 45 years...frankly, I lost count !!!! My normal service advisors, Anthony and Aaron are the main reasons I continue to shop at "BM". The shop service and follow up by Bob Moore is the BEST I have ever encountered. Even when I have purchased Nissans from other dealers/businesses, I return to BM for my service and extended warranties....Thank you, Thank you, Thank you for your customer loyalty for all these years....the dealer service is the same even when purchasing other makes/models from "BM". Who/Whomever manages the service portion of "BM" sure knows how to keep customers happy....I have been in the customer service business all my professional career and you guys wrote the book on service...you can buy a car anywhere but customer service is the key...thanks again.

Everyone was polite but not real knowledgeable about the used vehicle I purchased. I did everything online and was still at the dealership over 2 hours. They never made good on repairing the chip in the paint that the salesman said they would take care of.